Frequently Asked Questions

Everything you need to know about shopping at The Signet Store.

What is your shipping policy?

We offer standard and expedited shipping worldwide. Orders are typically processed within 24-48 hours, and tracking information will be sent via email once your package is dispatched.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our returns portal to initiate the process.

How do I find my correct size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

The Signet Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products ethically sourced?

Yes, we prioritize sustainability and ethical manufacturing. We partner with suppliers who adhere to fair labor practices and utilize high-quality, durable materials.

Can I change or cancel my order after it has been placed?

Orders can be modified or canceled within 1 hour of placement. After this window, the order enters our fulfillment process and cannot be changed.